:root{--support-ink:#123f38;--support-ink-deep:#0d302b;--support-coral:#df765e;--support-paper:#fffdf9;--support-mist:#eef4f1;--support-line:rgba(18,63,56,.14);--support-shadow:0 24px 70px rgba(11,45,40,.22)}
.support-launcher{position:fixed;right:max(22px,env(safe-area-inset-right));bottom:max(22px,env(safe-area-inset-bottom));z-index:9000;display:flex;width:auto;max-width:calc(100vw - 28px);align-items:center;gap:10px;padding:14px 18px;border:0;border-radius:999px;background:linear-gradient(135deg,var(--support-ink),var(--support-ink-deep));color:#fff;box-shadow:0 14px 38px rgba(11,49,43,.28);font:800 14px/1.1 system-ui,-apple-system,"Segoe UI",sans-serif;cursor:pointer;transition:transform .2s ease,box-shadow .2s ease}
.support-launcher:hover{transform:translateY(-2px);box-shadow:0 18px 44px rgba(11,49,43,.34)}
.support-launcher svg{width:21px;height:21px;fill:none;stroke:currentColor;stroke-width:1.8}
.support-launcher-badge{position:absolute;right:-2px;top:-4px;min-width:19px;height:19px;padding:0 5px;border:2px solid #fff;border-radius:999px;background:var(--support-coral);color:#fff;font-size:10px;line-height:15px;text-align:center}
.support-panel{position:fixed;right:max(22px,env(safe-area-inset-right));bottom:calc(max(22px,env(safe-area-inset-bottom)) + 66px);z-index:9001;width:min(390px,calc(100vw - 28px));height:min(620px,calc(100dvh - 110px));display:grid;grid-template-rows:auto 1fr auto;border:1px solid rgba(255,255,255,.75);border-radius:26px;background:var(--support-paper);box-shadow:var(--support-shadow);overflow:hidden;transform-origin:bottom right;animation:support-in .2s ease-out}
.support-panel[hidden]{display:none}
@keyframes support-in{from{opacity:0;transform:translateY(10px) scale(.97)}to{opacity:1;transform:none}}
.support-header{display:grid;grid-template-columns:44px minmax(0,1fr) 36px;gap:11px;align-items:center;padding:16px 15px;background:linear-gradient(145deg,#173f39,#0f302b);color:#fff}
.support-avatar{display:grid;place-items:center;width:44px;height:44px;border-radius:15px;background:rgba(255,255,255,.12);font-family:Georgia,serif;font-size:19px;border:1px solid rgba(255,255,255,.16)}
.support-header strong{display:block;font:800 15px/1.2 system-ui,sans-serif}.support-header small{display:block;margin-top:4px;color:rgba(255,255,255,.72);font:500 11px/1.2 system-ui,sans-serif}
.support-close{display:grid;place-items:center;width:36px;height:36px;border:0;border-radius:12px;background:rgba(255,255,255,.09);color:#fff;font-size:24px;cursor:pointer}
.support-body{min-height:0;overflow:auto;padding:18px;background:radial-gradient(circle at 100% 0,rgba(217,115,91,.08),transparent 35%),linear-gradient(180deg,#f7faf8,#eef4f1)}
.support-intro{margin:0 0 15px;padding:13px 14px;border:1px solid var(--support-line);border-radius:16px;background:rgba(255,255,255,.84);color:#43625d;font:500 13px/1.48 system-ui,sans-serif}
.support-form{display:grid;gap:10px}.support-form label{display:grid;gap:6px;color:var(--support-ink);font:800 12px/1.2 system-ui,sans-serif}.support-form input,.support-form textarea,.support-compose textarea{box-sizing:border-box;width:100%;border:1px solid var(--support-line);border-radius:14px;background:#fff;color:#183f39;padding:12px 13px;font:500 14px/1.4 system-ui,sans-serif;outline:none;resize:none}.support-form input:focus,.support-form textarea:focus,.support-compose textarea:focus{border-color:rgba(18,63,56,.48);box-shadow:0 0 0 3px rgba(18,63,56,.08)}
.support-form textarea{min-height:105px}.support-primary{border:0;border-radius:14px;padding:13px 15px;background:var(--support-ink);color:#fff;font:800 13px/1 system-ui,sans-serif;cursor:pointer}.support-primary:disabled{opacity:.55;cursor:wait}
.support-messages{display:grid;align-content:start;gap:10px}.support-message{max-width:82%;padding:10px 12px;border-radius:17px;background:#fff;border:1px solid var(--support-line);box-shadow:0 5px 16px rgba(14,53,47,.06);color:#234b45;font:500 13px/1.45 system-ui,sans-serif;white-space:pre-wrap;overflow-wrap:anywhere}.support-message.visitor{justify-self:end;border-bottom-right-radius:5px;background:var(--support-ink);border-color:var(--support-ink);color:#fff}.support-message.staff{justify-self:start;border-bottom-left-radius:5px}.support-message time{display:block;margin-top:5px;font-size:9px;opacity:.58;text-align:right}.support-system{padding:9px 12px;text-align:center;color:#6b827e;font:600 11px/1.35 system-ui,sans-serif}
.support-compose{display:grid;grid-template-columns:minmax(0,1fr) 46px;gap:8px;align-items:end;padding:12px;border-top:1px solid var(--support-line);background:#fff}.support-compose textarea{min-height:44px;max-height:110px;padding:11px 12px}.support-send{display:grid;place-items:center;width:46px;height:46px;border:0;border-radius:15px;background:var(--support-coral);color:#fff;font-size:20px;cursor:pointer}.support-send:disabled{opacity:.55}
.support-new{display:grid;gap:9px;padding:14px;background:#fff;border-top:1px solid var(--support-line)}.support-new p{margin:0;color:#617873;font:600 12px/1.4 system-ui,sans-serif}
.support-error{margin:8px 0 0;color:#a64231;font:700 11px/1.4 system-ui,sans-serif}
@media(max-width:600px){.support-launcher{right:14px;bottom:max(14px,env(safe-area-inset-bottom));padding:13px 15px}.support-panel{right:7px;bottom:7px;width:calc(100vw - 14px);height:calc(100dvh - 14px);border-radius:22px}.support-launcher[aria-expanded="true"]{display:none}}
@media(max-width:1180px){.consultation-page .support-launcher{bottom:calc(98px + env(safe-area-inset-bottom))}}
@media(min-width:601px) and (max-width:1180px){.consultation-page .support-panel{bottom:calc(164px + env(safe-area-inset-bottom));height:min(620px,calc(100dvh - 186px))}}
@media(max-width:760px){.doctor-page .support-launcher,.cabinet-page .support-launcher{bottom:calc(78px + env(safe-area-inset-bottom))}}
@media(min-width:601px) and (max-width:760px){.doctor-page .support-panel,.cabinet-page .support-panel{bottom:calc(144px + env(safe-area-inset-bottom));height:min(620px,calc(100dvh - 166px))}}
@media(max-width:600px){.support-panel,.doctor-page .support-panel,.cabinet-page .support-panel,.consultation-page .support-panel{right:7px;bottom:7px;width:calc(100vw - 14px);height:calc(100dvh - 14px)}}
@media print{.support-launcher,.support-panel{display:none!important}}